Yes! We are fully bonded and insured for your peace of mind. This means you can trust that your home and belongings are protected while our team provides top-quality cleaning services. Your safety and satisfaction are our top priorities!
If something is not done to your expectations, please let us know within 24 hours. We’ll send a team out to make it right (within a 7-day window).
All of our team members are interviewed by the owners and pass a criminal record check. We believe our team is our greatest asset, and therefore have very high standards. Only about 10% of those who apply end up working as a CleanICoast cleaner.
We have three levels of security in place. First off our booking page is protected by extended validation SSL. Secondly, our booking form has it’s own layer of 256 bit security. Third, credit card transactions are processed by stripe and is layered on their own 256 security protocol. In addition, no credit card numbers are stored in our system (only a token that allows us to charge the card). Rest assured we take security very very seriously.
Our 200% Satisfaction Guarantee means we are fully committed to providing you with the best cleaning service possible. If you’re not completely satisfied with your cleaning, let us know within 24 hours, and we’ll send a team back to re-clean the areas of concern at no additional cost. If you’re still not satisfied after the re-clean, we will work with you to make it right. Your happiness is our top priority!
Yes, they do. We run a detailed nationwide background check on all applicants as the last step in our pre-screening process.
If something goes wrong we’re here to make it right. Please let us know right away and we’ll be there to take care of it. That’s our promise to you!
You can earn cleaning credits through our Referral Program. Every customer has a unique referral link inside their customer portal. When you share your link with friends or family, and they book a cleaning through that link, credits are automatically added to your account.
Your earned credits will automatically apply to your next booking at checkout, no extra steps needed. You can view your referral link and your available credits anytime inside your customer portal under the booking section.
Absolutely. Simply enter your coupon (giftcard) code into the booking form as you are creating your booking. Your final price will automatically change to reflect your coupon balance. At any time you can log into your account and see the balance on any giftcards you have.
The duration of your cleaning depends on the size of your home and the level of service requested. On average, a standard cleaning takes 2-4 hours, while deep cleans or larger homes may take longer. We always focus on quality over speed, ensuring your space is thoroughly cleaned. If you’re on a tight schedule, let us know, and we’ll do our best to accommodate your needs!
You can submit a password change request on the customer login page at Here
You can apply a coupon to a future appointment by logging into your account and clicking your name in the top right-hand corner. You can then select “redeem voucher” and enter your code. The system will automatically apply the code to your next appointment. You can not apply your coupon to past appointments that are already completed.
Log into your account and update your address in your upcoming booking. Alternatively, you can give us a call and we will update your address for you.
Log into your account at Here and update your card on file. Your new card will automatically be noted as your default card.
Simply go to our booking form and schedule your appointment online. Alternatively, you can give us a call if there are any issues at all.
Yes! We offer same-day cleaning services based on availability. If you need a last-minute clean, contact us as soon as possible, and we’ll do our best to accommodate your request. Whether it’s for a surprise guest, an emergency clean-up, or just a busy schedule, we’re here to help!
Standard cleanings do not include inside appliances, but we can add this as an extra service. Let us know if you’d like your oven, fridge, or other appliances cleaned!
We understand that plans change. Just let us know at least 24 hours in advance to reschedule or cancel without any fees.
We do our best to send the same cleaners for recurring services to ensure consistency. If a change is necessary, rest assured that all of our cleaners are trained to the same high standards.
No, we bring our own professional-grade cleaning products and equipment. However, if you prefer us to use specific products, just let us know!
It depends on your needs! We offer one-time, weekly, bi-weekly, and monthly cleaning options. Many customers prefer bi-weekly cleanings to maintain a consistently clean home.
We typically start with a team of two professional cleaners, depending on the size of the home and the scope of the job. For larger homes or spaces that require extra attention, we’ll send additional cleaners to ensure efficient and thorough service. Our goal is to complete your cleaning as effectively as possible while maintaining our high standards of quality. If you have specific preferences or special requests, feel free to let us know!
Yes! We offer same-day cleaning services based on availability. If you need a last-minute clean, contact us as soon as possible, and we’ll do our best to accommodate your request. Whether it’s for a surprise guest, an emergency clean-up, or just a busy schedule, we’re here to help!
Yes! Booking your cleaning service online is quick and easy. Simply visit our website, choose your service, enter your details, and schedule a time that works for you. You’ll receive instant confirmation, and our team will take care of the rest. Book your cleaning today in just a few clicks!
Our pricing depends on factors like the size of your home, the level of cleaning needed, and any special requests. To make it easy, we offer instant quotes—just provide a few details about your space, and we’ll give you an upfront price with no hidden fees. Get your instant quote today by visiting our website or contacting us directly!
A regular clean is a standard maintenance cleaning that includes dusting, vacuuming, mopping, and general surface cleaning to keep your home fresh and tidy.
A Deep Clean is a thorough, detailed service designed for homes that need extra care and attention. It includes everything in a regular cleaning, plus additional tasks such as scrubbing baseboards, detailed bathroom cleaning, removing built-up grime, and cleaning inside appliances upon request. Our standard procedure is to provide all first-time clients with a Deep Clean to ensure your home is refreshed from top to bottom. Deep Cleans are also ideal for seasonal resets. After your initial service, all recurring clients receive our Regular Cleaning for ongoing maintenance.
CleanICoast LLC is growing and continuously expanding to serve more areas across Florida. While we work toward covering additional locations, our current service areas include Gainesville, Newberry, and Alachua.
If you’re outside these areas, feel free to reach out we may still be able to accommodate you or let you know when service becomes available in your location.
Your CleaniCoast account is created automatically when you book your first cleaning. Once your booking is confirmed, you’ll receive an email with your login details, allowing you to access your customer portal and manage your appointments.
Yes, we provide all cleaning supplies, products and equipment, unless there is a specific request for a certain service.
Simply contact us with details about your event, including the venue size, type of event, and cleaning needs. We’ll provide a customized quote and handle the rest!
We recommend booking at least a week in advance to secure your preferred time. However, we also offer last-minute event cleaning based on availability.
Yes! We clean both indoor and outdoor event spaces, including patios, gardens, and open-air venues. We ensure every area is tidy and presentable.
Cleaning time depends on the size of the venue and the level of cleaning required, but most post-event cleanings take 2-6 hours. Larger or heavily used venues may take longer.
Absolutely! We handle trash collection, bagging, and disposal, including recycling, to leave your venue spotless.
Yes! We offer same-day and overnight cleaning services to ensure the venue is cleaned as soon as your event ends. Just let us know your timeline, and we’ll accommodate it.
Post-event cleaning includes trash removal, floor cleaning, bathroom sanitation, table and surface wiping, stain removal, and restoring the venue to its pre-event state.
Yes! We offer pre-event cleaning to make sure your venue is spotless before guests arrive, and post-event cleaning to restore the space to its original condition after the event.
We provide cleaning services for all types of events, including weddings, corporate events, birthday parties, private gatherings, conferences, and more. Whether it’s a small get-together or a large function, we’ve got you covered.