If something is not done to your expectations, please let us know within 24 hours. We’ll send a team out to make it right (within a 7-day window).
All of our team members are interviewed by the owners and pass a criminal record check. We believe our team is our greatest asset, and therefore have very high standards. Only about 10% of those who apply end up working as a CleanICoast cleaner.
We have three levels of security in place. First off our booking page is protected by extended validation SSL. Secondly, our booking form has it’s own layer of 256 bit security. Third, credit card transactions are processed by stripe and is layered on their own 256 security protocol. In addition, no credit card numbers are stored in our system (only a token that allows us to charge the card). Rest assured we take security very very seriously.
If you’re not content with your cleaning, we will come out and re-clean (within a 7-day window). If you still don’t think we did a good enough job to recommend us to your friends, we’ll refund your money.
Yes, they do. We run a detailed nationwide background check on all applicants as the last step in our pre-screening process.
If something goes wrong we’re here to make it right. Please let us know right away and we’ll be there to take care of it. That’s our promise to you!
You can apply a coupon to a future appointment by logging into your account and clicking your name in the top right hand corner. You can then select “redeem voucher” and enter your code. The system will automatically apply the code to your next appointment. You can not apply your coupon to past appointment that are already completed.
Absolutely. Simply enter your coupon (giftcard) code into the booking form as you are creating your booking. Your final price will automatically change to reflect your coupon balance. At any time you can log into your account and see the balance on any giftcards you have.
In most cases, you can enter your coupon code directly on the booking form. If you have any issues, please contact us and let us know.
You can submit a password change request on the customer login page at #
You can apply a coupon to a future appointment by logging into your account and clicking your name in the top right-hand corner. You can then select “redeem voucher” and enter your code. The system will automatically apply the code to your next appointment. You can not apply your coupon to past appointments that are already completed.
Log into your account and update your address in your upcoming booking. Alternatively, you can give us a call and we will update your address for you.
You can submit a password change request on the customer login page at #
Log into your account at # and update your card on file. Your new card will automatically be noted as your default card.
Simply go to our booking form and schedule your appointment online. Alternatively, you can give us a call if there are any issues at all.
We price based on the number of bedrooms and bathrooms in the home. Select the number and the price is shown instantly on the website.
CleanICoast LLC is growing and continuously expanding to serve more areas across Florida. While we work toward covering additional locations, our current service areas include Gainesville, Newberry, and Alachua.
If you’re outside these areas, feel free to reach out we may still be able to accommodate you or let you know when service becomes available in your location.
When you book service an account is automatically created for you. Simply set up your account, choose your password, and you’re ready to go. Alternatively, you can create and log into your account at this link #
Yes, we provide all cleaning supplies, products and equipment, unless there is a specific request for a certain service.